1. Thursday, August 15, 2013

    how Directv could get me back as a customer 

    hannah davis directv geniefor 19 years i was a very satisfied directv satellite customer, and for several years i had my own company of installing other people’s directvs.

    i loved my dish so much i had it on my front porch for years.

    but then one day AT&T offered to bundle a package of high speed internet, a land line, and a cable tv lineup that rivaled directv in selection and beat them on price.

    for the last two years now, like a jilted obsessive ex-lover they send me offers weekly (if not more) trying to get me back.

    such a waste of money when all they had to do was send one handwritten letter saying:

    we love you, we miss you, how can we make this thing work.

    the simple answer is: give me faster internet. give people 18Mbps for $40 a month and give me a deal of all the hd and local channels + hbo for $99.

    if you cant make money giving people 2013-quality internet speed and excellent Directv tv for $149 a month, you cray.

    because MLB.com and now Amazon + EA Sports has taken away any reason I need directv for football and baseball packages, the drawback of those two packages is it doesn’t mesh with my cable box (or your receiver). Make it so that it will.

    if the Directv Genie (pictured) can integrate programming that is coming into the house and ending up on the tv, even though it’s not coming through the dish, then it will truly be the worlds greatest receiver box.

    why doesnt want to own the worlds greatest receiver box?

    you are in that business. how do i know? because i remember being charged $5 a month for the box. by the way, knock that off. thats the sort of nickel-and-dime-ing that i dont miss.

    give the people a smart cable box, give them four buttons on the remote you know they’ll push: HBO, NFL, MLB, Netflix, and mr gorbachov, tear down this wall.

    two more sure fire ways you would woo me back.

    1. i miss MTV. the old school MTV: music videos, vjs, little concerts, music news. you can bring that back. and it would make people think of Directv as a tastemaker of music for the first time in forever.

    2. the entirety of news music politics weather and entertainment gets funneled through directv and shot out into millions of tv homes. you should have the greatest blog of all. but alas…